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The Fios TV Voice Remote connects to your Fios TV One via a wireless Bluetooth connection. This ensures the remote remains functional even if the TV is hidden in a cabinet or another non-metal enclosure, as long as it’s within 25 feet.
If you misplace your Fios TV Voice Remote, use the power button on the Fios TV One to quickly locate it. The paired Fios TV Voice Remote will start making a beeping sound. Once you find it, press any button on the remote to silence the sound.
The Fios TV Voice Remote features a sensor on its back that activates the light when it detects motion. This feature makes it easier to find the remote in dark environments.
Use voice commands for the most efficient interaction. Press and hold the Voice Search button to speak what you want to watch. Simply tell the remote what you're looking for, like "What's on tonight."
This remote is compatible with Fios and Verizon, but not with Frontier.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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